Shipping And Returns Policy
Jars Céramistes Shipping Policy
We currently do not ship orders outside of the United States. Primary shipping method is UPS Ground. Orders to Hawaii, Alaska and U.S. territories will be shipped via UPS Ground. We do not ship to PO Boxes.
In stock orders are processed and shipped Monday-Friday, excluding holidays, are typically shipped in 5-7 business days from purchase, and arrive in 5-7 business days once you've received a shipping confirmation. Shipping and handling times are approximate and not guaranteed. Please allow for additional processing days between Black Friday & Christmas.
Holiday Closures - 2026
Our corporate office and fulfillment center will be closed in observance of the following holidays:
- & 2 - New Year’s Day
- - President's Day
- April 3 - Good Friday
- - Memorial Day
- - Labor Day
- & - Thanksgiving
- & - Christmas
Jars Céramistes Returns Policy
Items may be returned within 30 days of receipt of goods. Please contact us with the following information:
- Order Number
- Product Name(s) and Product Number(s)
- Reason for Return
Returned items can be shipped back to us via any private, traceable parcel carrier. For faster processing, we recommend UPS or FedEx. Refunds or credits are limited to the value of the item and any taxes charged; we do not credit shipping. Jars Céramistes is not responsible for returned items until they are received by us. As such, customers should insure / track their returned items. Package insurance is free (up to $100) with UPS and FedEx.
Items being returned must be unused and in their original packaging.
Jars Céramistes Sales Tax Policy
Shipments to residents are subject to applicable sales taxes. No sales taxes are applicable elsewhere at this time.
